Privacy & Cookie Policy

This policy explains what information is processed when you visit dermalanya.com. For details on how we process personal data, please see our Personal Data Notice.

Information collected on the website

Our website has no user accounts, contact forms or online payments. Appointment and information requests are received via WhatsApp, phone or email, through contact that you initiate.

Cookies

We do not use advertising or profiling cookies and do not run visitor-tracking analytics. Fonts and images are served from our own server.

Google Maps on our location and contact sections only loads when you click "Show map"; once loaded, Google may set cookies under its own privacy policy. You can manage or block these cookies in your browser settings.

Live chat

The live chat button in the corner of the page is only our own button until you click it, and it makes no outside connection. When you click it, the chat window provided by HubSpot, Inc. (USA) loads, and HubSpot uses cookies and similar technologies for the chat to work. We have switched off HubSpot's visitor tracking (analytics) on our website. See the "Transfers" section of our Personal Data Notice for details.

Server logs

Our hosting infrastructure may keep technical logs such as IP address, date and time and browser details for a limited period for security and service continuity.

External links

The site links to third-party services such as WhatsApp, Instagram, Facebook and Google Maps. Their data processing is governed by their own policies.

Contact

For questions, email info@dermalanya.com.